Hello, I'm
Senior Technology Architect
25+ years driving digital transformation across Telecommunications — specialising in OSS/BSS, Enterprise Middleware, Mediation Billing, and End-to-End Architecture.
A trusted Enterprise Architect with a proven track record of leading large-scale transformation programmes for the world's leading telecom operators.
With over 25 years in the Telecommunications industry, I specialise in digital transformation, middleware, OSS/BSS, and end-to-end architecture. As a Techno-domain expert, I carry deep expertise in application architecture, design, and development across ERP, Mediation Billing, Enterprise Middleware, Microservices, and Order Management & Orchestration.
I have led strategic programmes for tier-1 operators including Liberty Global, Orange Business, VodafoneZiggo, Proximus, Virgin Media Ireland, Telkom South Africa, and many more — delivering cost optimisation, architecture simplification, and technology modernisation at scale.
End-to-end architecture services that align technology with business outcomes.
Comprehensive assessment and design of OSS/BSS ecosystems spanning Wholesale, B2B, and B2C domains. Architecture modernisation, platform consolidation, and technical debt reduction.
End-to-end digital transformation programmes — from business process assessment to technology stack modernisation, microservices adoption, and cloud migration.
End-to-end architecture for IoT platforms including product modelling, BSS integration, OSS mediation, billing, and mediation ecosystems.
Enterprise middleware strategy, API-led connectivity, event-driven architectures, and zero-touch provisioning flows across complex multi-vendor environments.
Architecting AI/ML capabilities including voice assistants, intelligent troubleshooting, Visual IVR, and predictive analytics for customer experience platforms.
Strategic IT demand management, technology stack evaluation, vendor selection, and roadmap definition with a focus on cost optimisation and scalability.
Delivering large-scale transformation for tier-1 operators across Europe, Middle East, and Africa.
E2E architect for the multi-tenant OneConnect Connectivity Platform. Leading device management capabilities, AI/ML integration, and architecting ConnectAssist — a voice assistant that captures customer requests and executes actions. Previously led the rationalisation of oneMediation, OneERP, OneOSS, OneBSS and architected a corporate payment hub with zero-touch provisioning.
Leading a comprehensive end-to-end business, process, and technical assessment of the OSS/BSS ecosystem spanning Wholesale, B2B, and B2C domains. Defining an optimisation model through process streamlining, platform consolidation, and architecture simplification.
E2E Lead Architect for the IoT Next Generation architecture stream. Responsible for product modelling, BSS integration, OSS connectivity, billing, and mediation architecture.
Leading the major B2C transformation programme. Onboarding Offnet vendors for Fixed and Mobile services. Architecting new ordering processes and solutions for Offnet orders and provisioning.
Led the assessment of OSS/BSS systems across mobile and fixed domains. Delivered architectural building blocks and modernisation recommendations incorporating IMS and AMS frameworks within a managed services model.
E2E Senior Enterprise Architect for a major transformation programme. Focus on fixed retail and mobile customer end-to-end provisioning, product modelling, and fulfilment.
Lead Digital Architect for B2B digital transformation. Key initiatives: Enterprise Content System, Customer Engagement Platform, Converged B2B/B2C OneStack Strategy, self-help digital troubleshooting, Visual IVR, and Microservices strategy.
Senior Enterprise Architect for retail and wholesale. Creating and evolving Enterprise Architecture meta-models and standards using TOGAF/TM Forum. Architected end-to-end mobile solutions for prepaid and postpaid markets.
Leading integration projects across EPC product modelling, Fulfilment, Assurance, Payment Solutions, Fraud & Credit Vetting, B2B, B2C, EBU, and Wholesale. Established the EA Centre of Excellence.
Lead consultant in telecoms and media across the African region, focusing on integration, digitalisation, and customer experience.
Industry-recognised certifications and deep technical expertise across the technology stack.
Amazon Web Services
Salesforce
NVIDIA / Lex
EITCI Institute
Have a project or transformation programme in mind? Let's discuss how I can help architect your next success.
I typically respond within 24 hours. For urgent matters, please reach out via phone or direct email.